About This Privacy Policy

This Privacy Policy applies to the Liberty Ridge website and the online services made available through it. Liberty Ridge is located at 5940 Northwest Loop 410, San Antonio, Texas 78238.

Some website functions may be operated by property-management, scheduling, application, screening, payment, analytics, advertising, or other third-party service providers. Information submitted through those services may also be governed by the provider’s own privacy policy and terms.

Information We May Collect

Information You Provide

We may collect information that you voluntarily provide when you contact the leasing office, request information, schedule a tour, submit a guest card, join a waiting list, or begin an application. This information may include:

• Your name, email address, telephone number, and mailing address
• Your preferred apartment type and anticipated move-in date
• Tour preferences and communication preferences
• Questions, messages, and other information you submit
• Application or screening information submitted through an authorized third-party leasing provider

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies. This information may include:

• Internet Protocol address
• Browser, device, and operating-system information
• Pages viewed and links selected
• Date, time, and duration of visits
• Referring website or advertising source
• General geographic information derived from an IP address

How Information May Be Used

Information may be used to:

• Respond to questions and leasing inquiries
• Provide pricing, availability, and floor-plan information
• Schedule, confirm, and follow up on property tours
• Support the apartment application and leasing process
• Communicate about requested services or community information
• Operate, maintain, secure, and improve the website
• Understand website traffic and marketing performance
• Detect fraud, misuse, technical problems, or security threats
• Comply with applicable legal and regulatory requirements

Cookies and Similar Technologies

Cookies are small files stored on a browser or device. The website may use essential, functional, analytics, and advertising cookies to operate website features, remember preferences, understand visitor activity, and measure marketing effectiveness.

You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics and Advertising

We may use website analytics and advertising services to better understand how visitors find and use the Liberty Ridge website. These providers may collect information through cookies, pixels, tags, or similar technologies.

Depending on the services enabled on the website, collected information may be used to measure website performance, evaluate advertising campaigns, limit repetitive advertising, or present advertising that may be more relevant to visitors.

How Information May Be Shared

Personal information may be shared only as reasonably necessary with:

• The owner, operator, and property-management team
• Authorized leasing, scheduling, screening, and application providers
• Website hosting, analytics, marketing, and technical-service providers
• Professional advisers, auditors, insurers, and legal representatives
• Government agencies or other parties when required by law
• A successor organization in connection with a sale, transfer, financing, reorganization, or change in management

We do not intend to disclose personal information for purposes unrelated to operating, marketing, leasing, managing, or protecting Liberty Ridge and its services, except as disclosed in this policy or permitted by law.

Online Applications and Resident Services

Online apartment applications, screening, payments, resident portals, tour scheduling, and related services may be provided through third-party platforms. When you leave this website or submit information directly through one of those platforms, that provider’s privacy policy and security practices apply.

Review the privacy policy and terms presented by each service before providing sensitive personal, financial, employment, identification, or household information.

Data Security

Reasonable administrative, technical, and organizational safeguards may be used to help protect personal information. However, no website, electronic transmission, storage system, or online service can be guaranteed to be completely secure.

Do not send Social Security numbers, banking details, government identification numbers, or other highly sensitive information through a general website contact form or ordinary email unless specifically instructed to use an authorized secure platform.

Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, complete leasing activities, resolve disputes, enforce agreements, protect legal rights, and satisfy legal or regulatory obligations.

Communication Preferences

You may ask us to stop sending nonessential marketing email by using an unsubscribe link, when provided, or by contacting the leasing team. You may opt out of eligible text messages by replying STOP.

Even after opting out of marketing communications, operational or transactional communications may still be sent when necessary to respond to a request, confirm a tour, process an application, or administer an existing relationship.

Children’s Privacy

This website is intended for individuals seeking housing information and is not directed to children under 13. We do not knowingly request personal information directly from children under 13 through the website.

External Websites

The Liberty Ridge website may contain links to external websites, mapping services, social-media platforms, neighborhood businesses, schools, application providers, or other third parties. Liberty Ridge does not control the privacy, security, accessibility, or content practices of external websites.

Fair Housing

Liberty Ridge supports equal housing opportunity. Information submitted through this website will not be used to discriminate on the basis of any characteristic protected by applicable federal, state, or local fair-housing law.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in website functions, service providers, management practices, or legal requirements. The revised effective date will be posted at the top of this page.